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News & Insights

Catch up on Tria’s latest news and announcements, plus thought-provoking blog posts and case studies that drive the conversation around technology and government contracting.

Transforming the CMS Innovation Center Journey Through Unified Digital Design

Federal leaders know the story well: a program launches with strong intent and solid technology. Yet over time, systems evolve independently of each other, and users are left stitching together a fragmented experience.

Translucent dark geometric prism illuminated with red and blue lights against a dark background.

Helping Federal Agencies Navigate the Healthcare Trilemma

Federal health agencies face constant pressure to modernize while operating under constraints. Tria Federal CEO Tim Borchert explains how Tria is making America’s federal health systems more reliable and secure amid constant disruption.

Overhead view of two healthcare professionals walking on a tiled floor, one holding a tablet, with text about Tria Federal's role in federal health systems.

Tria Federal Unveils Integrated Solutions Platform and New Website

Tria helps federal health agencies achieve their critical missions by navigating complex tradeoffs between cost, quality, and access to care.

Business professionals pointing at data on a large interactive touchscreen table in a dimly lit office.

AI Agents Are Ready for Government Work – If Agencies Are Ready for Them

For the federal workforce, agentic transformation leads to faster service delivery, fewer errors, and more time for employees to spend on mission-critical work.

Person using a stylus on a tablet with floating digital interface screens showing AI agent workflow and email forms beside a laptop.

Agentic Experience’s Promise to Transform Federal Service Delivery

By applying human-centered design principles to agentic technologies, federal agencies can create experiences that are equitable and effective.

Two data scientists discussing complex neural network visualizations on multiple computer screens in a high-tech lab.

Automating the Mission: How Secure Bots are Boosting Federal Efficiency

When a DIA analyst spends more time on intelligence than paperwork, or a veteran receives their service records in days instead of months, automation isn’t just working, it’s transforming government.

Smiling businesswoman shaking hands with a man during a meeting in an office.

Tria Federal Joins ServiceNow Partner Program to Power Digital Transformation in Government

Tria Federal (Tria) has joined the ServiceNow Partner Program, strengthening Tria’s ability to help federal agencies modernize systems and streamline mission delivery.

Professional Headshots of Tim Borchert, Tria Federal's Chief Executive Officer, and Atchut Kanthamani, Tria Federal's President.

Interview: Tim Borchert and Atchut Kanthamani on Leading With Purpose

Tria Federal's CEO Tim Borchert and President Atchut Kanthamani discussed how their co-leadership and mission focus are driving Tria’s transformation into a health tech company.

Tria Federal Unveils Tria Forge, a Serverless AI Platform That Empowers Organizations to Build Secure, Codeless AI Tools

Tria Forge is a secure, serverless generative AI platform that empowers customers to build and deploy AI tools tailored to their specific needs—without writing a single line of code.

Tria Federal Promotes Murali Mallina to Chief Technology Officer

Tria Federal has promoted Murali Mallina to be the company’s new Chief Technology Officer, overseeing Tria Labs and 8 technical practice areas.

Boosting Federal Efficiency with a Bulk E-Signature Solution

Managing legal documentation for CMS has traditionally been a slow, manual process. The agency needed a bulk-signature solution capable of replicating an individual’s signature across multiple documents with just a few clicks.

Large multi-story government building with many windows and American flags on the roof against a clear blue sky.

Tria Federal Expands VA Partnership with $174M Software Engineering & Development Award

Tria Federal has received a $174 million contract award to provide expanded software engineering and development services to the Department of Veterans Affairs’ (VA) Financial Services Center (FSC).

Two professionals in an office discussing data on a tablet and a laptop screen displaying charts and graphs.

Escape Your Reporting Rut with Automation, Apps, and Dashboards

Tria uses Power BI to create customized and personalized dashboards that visually engage the user and help drive decision-making.

HealthCare.gov Modernization

Tria’s Web Accounts and Apply Services (WAAS) team leads the development, enhancement, and ongoing stewardship of the Accounts and Apply/Marketplace Eligibility Application (MEA) digital products that power critical experiences on HealthCare.gov.

Dashboard screen of Kidney Care Choices Knowledge Library with sections for recent updates, search filters for KCF Practices, and a comment by Anna Cha about a missing Entity TIN in APM_Data_File.pdf.

Innovative Design, Development, and Operations Contract (IDDOC)

The IDDOC is a two-part system encompassing data submitted by healthcare providers into the front-end 4Innovation (4i) platform and processed by the Accountable Care Organization Operation System (ACO-OS) where data is stored.

Medical professional in blue scrubs typing on a tablet keyboard with a project timeline overlay showing four weeks.

Durable Medical Equipment, Prosthetics, Orthotics, and Supplies Bidding System (DBidS)

The modernized system helps CMS enforce standard quality for DMEPOS suppliers, in compliance with Section 302 of the Medicare Modernization Act of 2003 (MMA).

Screenshot of the HPMS website homepage showing navigation for Medicare Advantage and Part D programs with login fields, subscription button, menu icons, and video links.

Health Plan Management System (HPMS)

Our partnership led to the successful migration of the HPMS system to the cloud as we continue incremental modernization of its platform.

Woman climbing an indoor rock climbing wall with colorful climbing holds in a geometric pattern.

Can an IT Help Desk Go Agile?

This case study highlights how Tria’s Agile Practice helped one client overcome obstacles to achieve significant improvements to help desk teams and the broader organization.

Tria Federal CEO Tim Borchert speaking into a microphone while holding a presentation clicker.

Welcome to the New Possible

Tria Federal (Tria) is the premier middle-market IT and Advisory services provider delivering digital transformation solutions to Civilian, Defense, and Intelligence agencies across the federal sector.

Man in a dark suit standing and facing a glowing blue holographic figure of a man in a suit against a dark blue background.

Digital Twins Can Transform Federal Healthcare Delivery

Recent technological advancements open the door to the creation of high-fidelity digital twins that can revolutionize how we understand, treat, and manage human health.

Overhead view of two healthcare professionals walking on a tiled floor, one holding a tablet, with text about Tria Federal's role in federal health systems.

Tria Federal Unveils Integrated Solutions Platform and New Website

Tria helps federal health agencies achieve their critical missions by navigating complex tradeoffs between cost, quality, and access to care.

Smiling businesswoman shaking hands with a man during a meeting in an office.

Tria Federal Joins ServiceNow Partner Program to Power Digital Transformation in Government

Tria Federal (Tria) has joined the ServiceNow Partner Program, strengthening Tria’s ability to help federal agencies modernize systems and streamline mission delivery.

Professional Headshots of Tim Borchert, Tria Federal's Chief Executive Officer, and Atchut Kanthamani, Tria Federal's President.

Interview: Tim Borchert and Atchut Kanthamani on Leading With Purpose

Tria Federal's CEO Tim Borchert and President Atchut Kanthamani discussed how their co-leadership and mission focus are driving Tria’s transformation into a health tech company.

Tria Federal Unveils Tria Forge, a Serverless AI Platform That Empowers Organizations to Build Secure, Codeless AI Tools

Tria Forge is a secure, serverless generative AI platform that empowers customers to build and deploy AI tools tailored to their specific needs—without writing a single line of code.

Tria Federal Promotes Murali Mallina to Chief Technology Officer

Tria Federal has promoted Murali Mallina to be the company’s new Chief Technology Officer, overseeing Tria Labs and 8 technical practice areas.

Large multi-story government building with many windows and American flags on the roof against a clear blue sky.

Tria Federal Expands VA Partnership with $174M Software Engineering & Development Award

Tria Federal has received a $174 million contract award to provide expanded software engineering and development services to the Department of Veterans Affairs’ (VA) Financial Services Center (FSC).

Tria Federal CEO Tim Borchert speaking into a microphone while holding a presentation clicker.

Welcome to the New Possible

Tria Federal (Tria) is the premier middle-market IT and Advisory services provider delivering digital transformation solutions to Civilian, Defense, and Intelligence agencies across the federal sector.

Tria Federal Promotes Atchut Kanthamani to President, Opens New Maryland Office

Tria Federal has promoted Atchut Kanthamani to the new position of President. In this role, he will lead Tria's business growth and technology innovation teams.

Tria Federal's Path in the Middle Tier Centers on 2 Core Markets

Washington Technology interviews CEO Tim Borchert about Tria's acquisition of Softrams and how we are reorganizing for the future.

Tria Federal Announces Ray Khuo as New Chief Human Capital Officer

Tria Federal today announced the appointment of Ray Khuo as the company’s new Chief Human Capital Officer.

Interview: Pinnacle Awards Winner Chris Katkocin

Chris Katkocin, the 2024 Pinnacle Awards Healthcare Executive of the Year, Private Company, shares key achievements, career advice, and more.

Interview: Pinnacle Awards Winner Brian Wagner

Brian Wagner, the 2024 Pinnacle Awards Marketing Executive of the Year, Private Company, shares key achievements, career advice, and more.

Group of eleven people standing and smiling indoors in front of a green wall with a banner that reads 'FTS Hackathon Embracing Cybersecurity and Igniting Innovation.'

Tria Helps Students Tackle Healthcare Fraud at VA Hackathon

A recent VA hackathon supported by Tria Federal provided college students with the unique opportunity to develop innovative solutions for some of the federal government’s toughest challenges.

Tria and Softrams logos combined with a red plus sign between them, indicating an acquisition or partnership.

Tria Federal Acquires Softrams, Creating a New Federal Health Powerhouse

Tria Federal (Tria) today announced the acquisition of Softrams, a leading technology firm specializing in human-centered digital services and system modernization for federal agencies.

Tria Federal Announces Diana Ceban as New Executive Vice President, Military and Veteran Health

Tria Federal today announced the appointment of Diana Ceban as the company’s new Executive Vice President, Military and Veteran Health.

Smiling male soldier in camouflage uniform talking on a phone while working on a laptop at a desk with an American flag in the background.

Tria Federal Announces Strategic Partnership with American Corporate Partners to Support Veteran Career Transitions

Tria Federal announced a strategic partnership with a national nonprofit organization focused on helping veterans and active-duty military spouses transition to successful civilian careers through mentorship.

Pulling Back the Curtain on Tria Labs

Pulling Back the Curtain on Tria Labs

Tria Federal launched Tria Labs, our new technology innovation group, in August 2024. We sat down recently with its engineers, developers and technologists to learn about what drives their work.

Virtual video call screen with six participants in individual frames, some with name labels and one frame showing a background with the text 'Welcome to the new possible.'

Interns Explore Use Cases for AI, Other Emerging Technologies

A successful intern program benefits both students and the company they intern for. By those standards, Tria Federal’s summer intern program, wrapping up this month, was a rousing success.

Tria Federal Launches Technology Innovation Group, Tria Labs

Tria Labs will develop and test emerging technologies and solutions to address the federal government’s most complex challenges.

Airplane descending toward a lit runway at dusk with runway lights and guidance structures visible.

Tria Federal Joint Venture Named as a Prime on $2.4B FAA IDIQ

Tria Federal is proud to announce that Dynamic Government Resources (DGR) – Tria’s joint venture with BDR Solutions (BDR) – has been awarded a prime seat on the FAA's ITIPSS vehicle, a 10-year, $2.42 billion multiple-award, IDIQ contract.

Translucent dark geometric prism illuminated with red and blue lights against a dark background.

Helping Federal Agencies Navigate the Healthcare Trilemma

Federal health agencies face constant pressure to modernize while operating under constraints. Tria Federal CEO Tim Borchert explains how Tria is making America’s federal health systems more reliable and secure amid constant disruption.

Business professionals pointing at data on a large interactive touchscreen table in a dimly lit office.

AI Agents Are Ready for Government Work – If Agencies Are Ready for Them

For the federal workforce, agentic transformation leads to faster service delivery, fewer errors, and more time for employees to spend on mission-critical work.

Person using a stylus on a tablet with floating digital interface screens showing AI agent workflow and email forms beside a laptop.

Agentic Experience’s Promise to Transform Federal Service Delivery

By applying human-centered design principles to agentic technologies, federal agencies can create experiences that are equitable and effective.

Woman in glasses using a digital tablet in a dimly lit room with multiple computer screens displaying data and diagrams.

5 Strategies to Reduce Technical Debt and Improve Code Quality

Technical debt is an inevitable part of software development. However, Agile and Scrum practices provide a framework for managing it effectively.

Transforming How Federal Health Agencies Approach Their Critical Missions

CEO Tim Borchert shares his perspective on the unprecedented challenges and opportunities that come with federal health modernization—and the role AI will play.

Female volleyball player in blue jumps to spike the ball over the net while two players in red block on the opposite side.

How Research Spikes Enhance Decision-Making on Agile Teams

Research spikes are valuable tools for Agile project management teams because they enable them to make informed decisions. So what exactly is a research spike? And when, why and how should teams use them?

Athlete in black sportswear sprinting off starting blocks on an outdoor track.

5 Benefits of Agile for Federal Agencies and Government Contractors

As federal agencies face growing pressure to transform their digital operations, they must be adaptable, flexible, and ready to pivot on a dime. Laura Jennings, an Agile Coach at Tria Federal, examines the five advantages of going Agile.

Five coworkers collaborating around a table with laptops and notebooks in a bright modern office.

The Future of Design: How HX Enhances Efficiency and Satisfaction

By integrating several disciplines, human experience design delivers greater efficiency, efficacy, and satisfaction and enables organizations to create meaningful, memorable interactions.

Close-up of the U.S. Capitol building dome and detailed pediment with sculptures under a clear blue sky.

Will Generative AI Transform Government Operations and Increase Efficiency?

Speaking to industry leaders, Tria Federal CTO John Cho reminded attendees of how we’ve imagined AI in pop culture over the last 100 years, calling out depictions of AI bridging the gap between technology and humanity.

Digital globe showing illuminated network connections across continents in blue tones.

Responsible AI Acquisition: Charting a Path Forward for Federal Contractors

AI has tremendous potential to transform government operations and help agencies achieve their missions. But adoption of AI-related technologies must be done responsibly.

Abstract digital soundwave with blue and purple vertical lines on a dark background.

Demystifying AI – "What’s My Jam?"

In this blog, experts from Tria Labs break down how music streaming services use AI to determine users' music tastes.

Digital network brain illustration with floating question mark light bulbs on a purple background.

Five Things That Artificial Intelligence is Not

With people sharing opinions on what AI is and what it can do, experts from Tria Labs have decided to flip the script and share their view on five things that AI is not.

Doctor in white coat and green scrubs gently holding and comforting a patient's hand.

A New View of Health for the Government Ecosystem

What is Health in the business of government? Through digital transformation, we support a healthier federal ecosystem grounded in knowledge, security, and progress.

Partial view of the U.S. Capitol dome with jets flying in formation leaving white contrails in the sky.

The F|A|P – FTC – UCS Platform Becomes Tria Federal

Federal Advisory Partners (F|A|P), Favor TechConsulting, LLC (FTC), and Universal Consulting Services (UCS), are integrating under the banner Tria Federal (Tria for short) to become the premier middle-market IT and Advisory solutions provider.

Transforming the CMS Innovation Center Journey Through Unified Digital Design

Federal leaders know the story well: a program launches with strong intent and solid technology. Yet over time, systems evolve independently of each other, and users are left stitching together a fragmented experience.

Two data scientists discussing complex neural network visualizations on multiple computer screens in a high-tech lab.

Automating the Mission: How Secure Bots are Boosting Federal Efficiency

When a DIA analyst spends more time on intelligence than paperwork, or a veteran receives their service records in days instead of months, automation isn’t just working, it’s transforming government.

Boosting Federal Efficiency with a Bulk E-Signature Solution

Managing legal documentation for CMS has traditionally been a slow, manual process. The agency needed a bulk-signature solution capable of replicating an individual’s signature across multiple documents with just a few clicks.

Two professionals in an office discussing data on a tablet and a laptop screen displaying charts and graphs.

Escape Your Reporting Rut with Automation, Apps, and Dashboards

Tria uses Power BI to create customized and personalized dashboards that visually engage the user and help drive decision-making.

HealthCare.gov Modernization

Tria’s Web Accounts and Apply Services (WAAS) team leads the development, enhancement, and ongoing stewardship of the Accounts and Apply/Marketplace Eligibility Application (MEA) digital products that power critical experiences on HealthCare.gov.

Dashboard screen of Kidney Care Choices Knowledge Library with sections for recent updates, search filters for KCF Practices, and a comment by Anna Cha about a missing Entity TIN in APM_Data_File.pdf.

Innovative Design, Development, and Operations Contract (IDDOC)

The IDDOC is a two-part system encompassing data submitted by healthcare providers into the front-end 4Innovation (4i) platform and processed by the Accountable Care Organization Operation System (ACO-OS) where data is stored.

Medical professional in blue scrubs typing on a tablet keyboard with a project timeline overlay showing four weeks.

Durable Medical Equipment, Prosthetics, Orthotics, and Supplies Bidding System (DBidS)

The modernized system helps CMS enforce standard quality for DMEPOS suppliers, in compliance with Section 302 of the Medicare Modernization Act of 2003 (MMA).

Screenshot of the HPMS website homepage showing navigation for Medicare Advantage and Part D programs with login fields, subscription button, menu icons, and video links.

Health Plan Management System (HPMS)

Our partnership led to the successful migration of the HPMS system to the cloud as we continue incremental modernization of its platform.

Woman climbing an indoor rock climbing wall with colorful climbing holds in a geometric pattern.

Can an IT Help Desk Go Agile?

This case study highlights how Tria’s Agile Practice helped one client overcome obstacles to achieve significant improvements to help desk teams and the broader organization.

Man in a dark suit standing and facing a glowing blue holographic figure of a man in a suit against a dark blue background.

Digital Twins Can Transform Federal Healthcare Delivery

Recent technological advancements open the door to the creation of high-fidelity digital twins that can revolutionize how we understand, treat, and manage human health.

Female doctor showing a tablet to an elderly woman sitting on an exam table in a medical office.

Secure, Accurate Medicare Data Starts with Governance

Based on our experience applying policies, processes, and technology to manage CMS provider data with integrity and compliance, we offer some best practices.

Male patient sitting on examination table talking with female doctor holding clipboard in a medical office.

Developing a Long-Term Solution for VA Claims Processing

When a national healthcare clearinghouse was hit by a cyberattack in February 2024, it halted the processing of veterans’ medical claims and put their access to healthcare in jeopardy.

Silhouette of a person sitting on a bed with knees drawn up and head resting on arms, backlit by bright window light.

Tria Supports VHA in Easing Financial Burden for Veterans in Crisis

For a veteran having thoughts of suicide, it’s critical to eliminate barriers that could prevent them from getting the help they need. The last thing they should have to worry about is the cost of medical care.

Abstract network of glowing turquoise lines interconnected with small orange nodes on a dark background.

Reducing Fraud, Waste and Abuse Through Machine Learning

In this blog, we explain how machine learning can play a critical role in addressing the far-reaching problem of fraud, waste, and abuse in processing different types of claims for payment.

Smiling nurse in blue scrubs and hijab pushing an elderly man in a wheelchair down a hospital corridor.

Eliminating Medical Copayments for Eligible Veterans

When the Department of Veterans Affairs (VA) needed help canceling medical copayments for American Indian and Alaska Native veterans, the federal agency knew where to turn.

Pharmacist explaining medication instructions to a woman and a young boy holding a teddy bear in a pharmacy.

Helping Displaced Veterans Obtain Medications

When a hurricane, wildfire or tornado tears through a community, the most visible impact is the destruction left in its wake. But for veterans with significant medical conditions, obtaining the medications needed for their conditions is a challenge.

Healthcare professional uses a stethoscope to examine a smiling male patient sitting on an exam table.

Streamlining the Medical Debt Relief Process for Veterans

For veterans saddled with medical copayment debt, the Veterans Health Administration (VHA) has long had a program in place to relieve their financial burden. Tria helped VHA adopt an electronic platform for veterans to request medical debt relief.

Medical professional in blue scrubs typing on a laptop with holographic medical data and charts floating above the keyboard.

Democratizing Organizational Access to Federal Healthcare Data

Our new white paper examines how to enable all authorized employees—not just data specialists—to extract insights from complex healthcare datasets.

Illustration of a person inside a smartphone holding a shield with a lock protecting against incoming arrows.

Building Secure Software in a Zero Trust World

Our new white paper explores how organizations can integrate Zero Trust principles into every stage of the Software Development Life Cycle to build secure, resilient applications that withstand cyber threats.