That’s the impact Tria Federal is currently delivering through our robotic process automation (RPA) programs. By deploying digital “co-workers” built on platforms like UiPath and Pega, we are helping federal agencies streamline operations, eliminate repetitive tasks, and redirect human expertise to the missions that matter most.
Across the federal government—including DIA, the National Archives and Records Administration (NARA), and the Department of Veterans Affairs (VA)—Tria’s automation framework is redefining what efficiency looks like in public service.
At DIA, travel management once consumed thousands of staff hours annually. Working with Tria, the agency developed and now operates seven UiPath bots that process more than 72,000 Defense Travel System records each year—automating reconciliation and data movement across multiple Department of War and Intelligence Community systems.
The impact has been immediate and measurable: analysts now spend their time on mission-critical intelligence rather than clerical tasks. Tria also helped DIA chart a path toward a CFO-wide “RPA and AI Center of Excellence,” setting the stage for future automation in financial reconciliation, purchase card management, and general ledger operations.
For NARA, a backlog of over a half-million veteran records requests posed a challenge to both efficiency and service. With support from Tria, NARA deployed UiPath bots that act as digital records clerks—retrieving, scanning, redacting sensitive data, and securely delivering completed files.
Requests now take minutes to process instead of hours or even days, meaning veterans and their families gain quicker access to documents. The bots adhere to strict compliance with NARA’s records management and privacy standards.
At the VA Financial Services Center, Tria implemented Pega to handle two high-volume processes: the 10091 Employee Form and Electronic Funds Transfer rejects.
In just one year, the bots saved over 9,400 labor hours, the equivalent of 5.3 full-time employees, while improving accuracy and timeliness in financial operations. Freed from manual data entry, VA staff can now focus on oversight, compliance, and vendor relationships.
Tria’s RPA philosophy starts with a simple principle: automation should amplify human capability, not replace it.
We begin by partnering with customers to document existing workflows and reimagine them for automation. From there, Tria designs and develops bots using secure, scalable architectures that meet the most stringent federal standards for logging, auditing, and data protection.
Once deployed, these bots are continuously tested, validated, and refined. The result is a repeatable RPA delivery model that scales across programs and agencies.
From records management to financial modernization, Tria’s work underscores the strategic value of RPA across federal operations. These initiatives have:
By applying a consistent, secure, and scalable approach, Tria has turned automation from a one-off efficiency tool into a sustainable enterprise capability.
Jennifer Dugan is VP, Operations for Public Safety at Tria Federal.